Privacy Policy

Data We Collect

Account data: phone number, OTP verification, and authentication details.

Profile and shop information: name, address, phone number, logo (if provided), and seller application details.

Requests and offers: text, photos, part numbers, and vehicle information (including VIN if provided).

Notifications: device push token if notifications are enabled.

Technical data: information related to app performance, technical requests, and error logs.

Why We Use Data

To create accounts, authenticate users, and manage access to the platform.

To display requests and offers and connect buyers with sellers.

To perform moderation, seller verification, and maintain platform security.

To send notifications and improve app functionality.

To display the interface in the language selected by the user.

Storage and Data Sharing

Data is stored on secure servers and storage systems.

We do not sell or share users’ personal data with third parties.

Some services such as SMS, push notifications, or hosting providers may process data as part of delivering their services.

The mobile app records anonymised usage sessions (screens opened, taps, scrolling) with Microsoft Clarity to understand where the app is hard to use and improve it. Phone numbers, one-time codes, VINs, addresses and free-text fields are masked before anything leaves the device. You can switch this off at any time in Profile → Usage analytics.

Your Rights

You may request updates, corrections, or deletion of your data in accordance with applicable laws and platform capabilities.

Contact

info@red-auto.store